7-day money-back guarantee
Every exam pass comes with a 7-day money-back guarantee. If it is not for you, ask within 7 days of paying and we refund the full amount you paid. No questions asked, and no form to justify it.
Last updated 29 September 2026.
How to ask
From Settings. Sign in, open Settings, and press “Ask for a refund” next to the pass. The button is there for 7 days after the payment.
Or by email. Write to info@bearmedia.in from the email address on your account within 7 days of paying, with the payment id if you have it (it is on the Razorpay receipt).
What happens next
We refund the full amount, usually within two working days of your request, to the card, UPI or bank account you paid with. Your bank usually shows it within 5 to 7 working days after that. The pass is switched off when the refund is made.
- The FRM Part I and Part II bundle is one payment, so it is refunded whole, and both passes are switched off.
- A pass bought with a discount code or the next-level discount is refunded what you actually paid. A code used on a refunded pass stays used.
- A request made after 7 days is outside the guarantee. Write to us anyway if something went wrong with the product itself.
Anything else
Questions about a payment, a pass that did not switch on, or anything on this page: info@bearmedia.in. SigmaPrep is run by Bear Infotech Pvt. Ltd.